Reference

Open p7i legal terms clearly

Our legal page sets out how your account access, data requests, cookie choices and contact routes work on p7i.

India legal termsData request routeCookie choicesAccount access rules
p7i Open p7i legal terms clearly
CONTACT ROUTES

Browse legal contact paths

Use the right route when your question is legal in nature. Sending the same request to several channels can slow the check, because we need one…

Legal request desk Write to our legal request desk for terms, access, records or account status questions.
Privacy request route Use the privacy route when you want to see, correct or delete eligible account…
Payment record check For UPI, Paytm or PhonePe record questions, send the transaction ID, amount, date and…
ACCOUNT CARE

Check data handling and retention

Legal handling works only when records are accurate and requests are verified. We keep account, device, cookie and payment logs for the periods needed for security, dispute handling…

Account data

We store details you provide during account creation, identity checks and profile updates.

Cookie choices

Cookies help us remember sessions, detect unusual access and keep the site working across devices.

Security logs

We record login time, device signals, IP ranges and account actions to help detect unauthorised access.

Payment records

Wallet records may include UPI, Paytm or PhonePe references, amounts, timestamps and processor replies.

Retention periods

Different records are kept for different periods depending on why they exist.

Change requests

You can ask us to correct eligible account details or update contact data.

Explore your legal questions

These answers focus on legal rights, account records and the way we handle requests. They do not replace advice from a qualified professional, and they may change when law, payment rules or security practices change. If your situation involves a dispute, a blocked account or a data correction, contact us with exact dates, transaction IDs and your registered account details.

Your account is subject to our terms, privacy practices, cookie settings and any rules shown during account use. Access and eligibility depend on local law and are available where local law permits.

Send a request through the privacy route with your registered email and mobile number. We may verify your identity first, then provide eligible account data in a reasonable format.

Yes, you can ask us to correct eligible account details. If the change affects login, wallet records or verification, we may request proof before updating the account record.

Some records may be kept after closure for security, dispute handling, tax records or legal duties. When those reasons no longer apply, we reduce or remove records where our schedule allows.

We use payment references to reconcile balances, check disputes and answer lawful requests. A transaction ID, timestamp and amount help us compare your wallet activity with processor responses.

If local law, a court order or a compliance check affects access, we may pause or restrict the account while we assess the issue. We will use your registered contact route where appropriate.

Use the legal request desk and include your account email, mobile number, dates and supporting files. Clear details help us find the relevant records and respond through the correct channel.